At 3sgame, protecting the personal data of our Pakistani players is a core responsibility — not an afterthought. This Privacy Policy explains in plain, honest language exactly what data we collect, why we collect it, how it is used, and the rights you hold over your own information.
These six principles define how 3sgame approaches data privacy. They summarise the full policy below — please read the complete document for legal detail.
3sgame collects only the personal data that is strictly necessary for account operation, regulatory compliance, payment processing, and platform improvement. We do not collect data speculatively or for undisclosed purposes.
All personal data held by 3sgame is protected using industry-standard encryption in transit and at rest. Access to player data is restricted to authorised personnel only, on a strict need-to-know basis.
As a 3sgame player, you have the right to access, correct, export, or request deletion of your personal data at any time. These rights are fulfilled promptly through our support team.
3sgame does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. Data shared with third parties is strictly limited to service delivery requirements.
Personal data is retained for as long as your account is active and for the legally required period thereafter. Once the retention period expires, data is securely deleted or anonymised in accordance with our data retention schedule.
Whenever this Privacy Policy is materially updated, 3sgame will notify registered players via email or in-platform notification before the changes take effect, giving you time to review and respond.
This Privacy Policy is issued by 3sgame ("the Company", "we", "us", "our"), the operator of the online gaming platform accessible at 3sgame.bet and all associated subdomains, mobile interfaces, and applications (collectively, "the Platform").
3sgame serves players across Pakistan and other permitted jurisdictions, providing sports betting, live casino, slot games, and related gaming services. For the purposes of data protection law, 3sgame acts as the Data Controller in respect of all personal data collected from and about our players and website visitors.
This Privacy Policy applies to all personal data collected via the Platform, through our customer support channels, and in connection with any promotional activity operated by 3sgame. It should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
By registering an account or using the 3sgame platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
3sgame collects personal data in several ways: directly from you when you register or interact with the Platform, automatically through your use of the Platform, and from third-party sources where permitted by law. The categories of data collected are set out below.
When you create a 3sgame account, we collect the information you provide during registration, including your full legal name, date of birth, email address, mobile phone number, and residential address. This information is required to create and manage your account and to comply with our Know Your Customer (KYC) obligations.
As part of our regulatory compliance obligations, we collect copies of government-issued identification documents, such as your Pakistani CNIC (Computerised National Identity Card) or passport, together with proof of address documents and, where applicable, source-of-funds documentation. This data is collected and processed solely for identity verification and anti-money laundering compliance purposes.
We collect data related to deposits, withdrawals, and gaming transactions conducted on the Platform. This includes payment method details (such as your JazzCash or EasyPaisa account reference, bank account details, or USDT wallet address), transaction amounts, timestamps, and transaction reference numbers. We do not store full payment card numbers directly — payment processing is handled by certified payment service providers.
We collect data about your activity on the Platform, including the games you play, bet amounts and outcomes, session duration, login and logout timestamps, and your interaction with promotional features. This data is used to provide and improve the gaming service, to fulfil our responsible gaming obligations, and to personalise your experience on the Platform.
We automatically collect certain technical data when you access the Platform, including your IP address, device type and operating system, browser type and version, screen resolution, language preferences, and referring URL. This data is collected via cookies and server logs.
We retain records of communications between you and the 3sgame customer support team, including live chat transcripts, email correspondence, and any complaint or feedback submissions. These records are kept to maintain the quality of our support service and to provide an audit trail in the event of disputes.
Sensitive Data: 3sgame does not intentionally collect sensitive personal data (such as health information or political opinions) except where explicitly required for responsible gaming purposes — for example, where a player discloses a gambling-related health concern during a self-exclusion request. Such data is handled with additional care and access controls.
3sgame uses the personal data we collect for the following clearly defined purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration data, identity data | Contractual necessity |
| Identity verification (KYC) | KYC documents, registration data | Legal obligation |
| Processing deposits and withdrawals | Financial data, KYC data | Contractual necessity |
| Providing gaming services | Gaming data, technical data | Contractual necessity |
| Fraud and AML detection | Financial data, technical data, gaming data | Legal obligation / Legitimate interest |
| Responsible gaming monitoring | Gaming data, communications data | Legal obligation / Legitimate interest |
| Customer support | Communications data, account data | Contractual necessity |
| Platform analytics and improvement | Technical data, gaming data | Legitimate interest |
| Promotional communications (opt-in) | Registration data, gaming preferences | Consent |
3sgame will not use your personal data for any purpose not listed in this policy without first obtaining your explicit consent or being required to do so by law.
3sgame processes your personal data on the following legal grounds, in accordance with internationally recognised data protection frameworks:
Where 3sgame relies on legitimate interest as the legal basis for processing, we conduct an internal balancing assessment to ensure that your rights are not unduly compromised. The results of these assessments are available to players upon written request to our support team.
3sgame does not sell, rent, or trade your personal data. We share personal data with third parties only where strictly necessary for the operation of the Platform, compliance with legal obligations, or where you have given explicit consent. The categories of recipients are as follows:
To process your deposits and withdrawals, we share relevant financial and identity data with our authorised payment partners, including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and USDT processing services. These providers are contractually bound to use your data solely for payment processing purposes and are prohibited from using it for any other commercial purpose.
Where you play games provided by third-party game studios or live casino networks integrated into the 3sgame platform (such as Ezugi), limited gameplay and account data may be shared with those providers to facilitate game delivery, session management, and dispute resolution. All game providers are contractually bound by data protection obligations consistent with this policy.
3sgame is required by law to disclose certain player data to regulatory authorities, gaming licensing bodies, financial intelligence units, or law enforcement agencies upon receipt of a lawful request. Such disclosures are made in strict accordance with the applicable legal process and are limited to the data specifically requested.
To fulfil our KYC obligations, we work with authorised identity verification service providers who assist us in validating government-issued documents and verifying player identities. These providers process KYC data under our instructions and are subject to the same data security standards as 3sgame.
We use trusted third-party analytics and cybersecurity services to monitor Platform performance, detect fraudulent activity, and improve the user experience. These providers receive anonymised or pseudonymised technical data and are contractually prohibited from using it for their own commercial purposes.
No Unauthorised Third-Party Marketing: 3sgame will never share your personal data with advertising networks, data brokers, or any unaffiliated company for the purpose of targeting you with third-party marketing communications without your explicit prior consent.
3sgame uses cookies and similar tracking technologies on the Platform to maintain session integrity, remember your preferences, analyse usage patterns, and deliver a consistent experience across devices. A summary of the cookie categories we use is provided below.
| Cookie Category | Purpose | Status |
|---|---|---|
| Essential Cookies | Required for the Platform to function — including login session management, security tokens, and load balancing. Cannot be disabled without breaking core Platform functionality. | Always Active |
| Analytics Cookies | Collect anonymised data about how players navigate the Platform — which pages are visited most frequently, session duration, and error events. Used to improve Platform performance. | Opt-in |
| Functional Cookies | Remember your preferences such as language settings, display preferences, and responsible gaming tool configurations so you do not need to reconfigure them on each visit. | Opt-in |
You may manage your cookie preferences through your browser settings at any time. Note that disabling non-essential cookies will not affect your ability to use the core features of 3sgame. However, disabling essential cookies will prevent you from logging in to your account.
3sgame does not use third-party advertising cookies or cross-site tracking technologies for the purpose of delivering targeted advertising from external advertisers.
3sgame retains personal data for as long as your account is active and for an additional period thereafter as required by applicable regulatory and legal obligations. Our general data retention schedule is as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be linked to any individual player. Anonymised aggregated data may be retained indefinitely for statistical and research purposes.
Players who close their 3sgame account may request confirmation of the data deletion timeline applicable to their account by contacting our support team via live chat. We will respond with a written confirmation within 10 business days.
3sgame recognises and respects the data rights held by all players. The following rights are available to you in respect of your personal data held by 3sgame. To exercise any of these rights, please contact our support team via live chat on the Platform.
3sgame will respond to all data rights requests within 30 calendar days of receipt. In cases where a request is complex or involves a high volume of data, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reasons for it.
Please note that certain rights are subject to limitations imposed by applicable law. For example, the right to erasure cannot be applied to data that we are legally required to retain for AML or regulatory compliance purposes. Where a right cannot be fulfilled in full, 3sgame will explain the reason in writing.
3sgame's Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. Our registration process includes an age declaration requirement, and identity verification procedures are in place to detect and prevent underage registration.
If 3sgame becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete all associated personal data, and void any transactions that occurred during the period of use. Any funds held in an underage account will be dealt with in accordance with our Terms & Conditions and applicable regulatory guidance.
We encourage parents and guardians across Pakistan to use parental control software and internet filtering tools to prevent minors from accessing online gaming platforms. If you believe a minor has created an account on 3sgame, please contact our support team immediately via live chat.
3sgame operates under an international gaming licence, and certain operational and compliance functions are carried out by entities located outside Pakistan. As a result, your personal data may be transferred to and processed in countries other than your country of residence.
Where such transfers occur, 3sgame ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy. These safeguards include contractual data protection clauses with all receiving entities, restrictions on the use of data beyond the agreed processing purpose, and security standards consistent with those applied by 3sgame directly.
By using the 3sgame platform, you acknowledge and consent to the international transfer of your personal data as described in this section. If you have questions about specific international transfer arrangements, please contact our support team.
3sgame implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes the following controls:
While 3sgame employs robust security measures, no online platform can guarantee absolute security. Players are encouraged to protect their own accounts by using strong, unique passwords and by notifying 3sgame immediately of any suspected unauthorised access.
The 3sgame platform may contain links to third-party websites or services for informational purposes (for example, links to responsible gaming resources or payment provider information pages). These third-party sites are independent of 3sgame and are governed by their own privacy policies, which may differ significantly from this policy.
3sgame accepts no responsibility for the privacy practices, content, or security of any third-party website accessed via a link from the Platform. We strongly recommend that you review the privacy policy of any third-party site before providing your personal data to that site.
3sgame reserves the right to update or revise this Privacy Policy at any time. Changes may be made to reflect updates to our data processing practices, changes in applicable law, modifications to our gaming licence conditions, or improvements to the clarity of our disclosures.
When material changes are made to this policy, 3sgame will notify registered players via the email address on file or through an in-platform notification, providing reasonable advance notice before the changes take effect. The "Last Updated" date at the top of this document will reflect the date of the most recent revision.
Your continued use of the 3sgame platform following notification of a policy change constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised policy, you should discontinue use of the Platform and may request account closure by contacting the support team.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 3sgame, please get in touch with our support team through the following channels:
When contacting us regarding a data rights request, please include your registered account username and a clear description of your request so that we can process it as efficiently as possible. You may be asked to verify your identity before your request is actioned, to ensure that data is not disclosed to an unauthorised party.
Document Reference: 3sgame-PP-2026-v1.0 | Effective Date: January 2026 | Next Review: January 2027
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